Returns

Returns can be more than a cost of doing business

There’s finally an affordable and sustainable way to take the sting out of returns – reselling them.

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Two ways to make returns work for you

Resell returns to earn back more lost revenue and to expand your reach to a broader demographic of shoppers.

Sell returns as pre-loved

Recapture more lost revenue by reselling returns yourself instead of liquidating, discarding, or sending them overseas.

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Reach new customers

Reselling returns as pre-loved introduces your brand to shoppers who may not be able to afford to shop new.

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Resell returns like a pro

With us managing your pre-loved store, you’ll have everything you need give customers a great experience and recover more revenue from returns.

On-brand

Align your pre-loved store with your brand – from logo and colors to media and messaging. You can even use your domain.

Efficient

Process every return - from receipt through final disposition – quickly and easily using intuitive workflows.

Integrations

Connect your returns management system to your pre-loved store to automatically import returns for resale.

Payments

We’ll collect payment on your behalf and deposit your earnings to your bank account automatically.

Fulfillment

Fulfill orders in Shopify or in our admin portal using our carbon-neutral shipping option or your preferred carrier.

Reports

Gain actionable insight about customer preferences and business opportunities through intuitive, real-time reports.

Secure

All traffic to your store is encrypted using the latest SSL standards, and all payment data is handled in a PCI-compliant manner.

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The only platform that works on commission

Subscriptions and contracts shouldn’t get in the way of launching a circularity program. You’ll have neither when you work with us.

14.9 % of sale subtotal

From integrations to order fulfillment, get everything you need to process and resell returns through your own pre-loved store. Minimum applies.

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Cancel any time

We believe in building partnership through trust, not contracts. If you’re not satisfied, you’re free to cancel any time.

Unlimited everything

Resell as many products as you like, and create as many staff accounts as you need to help you run your pre-loved store.

Third-party integrations

Leverage our integrations with Shopify, EasyPost, and others to automate routine tasks, save money, and grow your pre-loved store.

Customer support

Our friendly and knowledgable support team will make sure that you and your customers have an outstanding experience.

Platform updates

We introduce new features and improvements regularly. When we do, you’ll automatically get those updates for free.

Sarah Wells
Jackalo
Malaika New York
The Oaks Apparel Company
Tabeeze
Dot

Frequently Asked Questions

Why is reselling returns better?

Reselling returns will earn significantly more than you would get from liquidating them, and it’s more environmentally-friendly than throwing them away. Selling returns is also a great way to attract new customers who are looking for good deals and sustainable options.

How long does it take to set up a store?

Your store can be live in as little as one week. During that time we’ll ask for your feedback and your help personalizing the store to your brand. In all, you’ll spend approximately two hours during the process. Learn more about onboarding.

How do I get started?

We’re glad you asked! If you’re ready to start, please contact us. If you still have questions or would like to get a closer look at our platform, please request a demo. Either way, we’ll get back to you right away.

Are there any other fees I should know about?

We charge a one-time setup fee and a monthly minimum. Other than that, there are no other fees to resell returns on our platform. Everything you see above is included in our fee.

Am I really free to cancel any time?

Yes, really. We believe that trust and accountability are key to building lasting partnerships, and we're ready to prove it day-in and day-out. If you’re not completely satisfied, you're free to cancel.

Will I get my data if I cancel my account?

Yes. If you choose to cancel your account, we’ll provide a copy of your data in a comma-separated value (CSV) or structured query language (SQL) format for free. All you need to do is ask our support team.