Returns

Returns can be more than a cost of doing business

There’s finally an affordable and sustainable way to take the sting out of returns – reselling them.

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The Oaks Apparel Company
Jackalo
Sartoro
Malaika New York
Tabeeze
Am.A-Line Collections
Dot

Two ways to make returns work for you

Resell returns to earn back more lost revenue and to expand your reach to a broader demographic of shoppers.

Sell returns as pre-loved

Recapture more lost revenue by reselling returns yourself instead of liquidating, discarding, or sending them overseas.

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Reach new customers

Reselling returns as pre-loved introduces your brand to shoppers who may not be able to afford to shop new.

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Resell returns like a pro

With us managing your pre-loved store, you’ll have everything you need give customers a great experience and recover more revenue from returns.

On-brand

Align your pre-loved store with your brand – from logo and colors to media and messaging. You can even use your domain.

Efficient

Process every return - from receipt through final disposition – quickly and easily using intuitive workflows.

Integrations

Connect your returns management system to your pre-loved store to automatically import returns for resale.

Payments

We’ll collect payment on your behalf and deposit your earnings to your bank account automatically.

Fulfillment

Fulfill orders in Shopify or in our admin portal using our carbon-neutral shipping option or your preferred carrier.

Reports

Gain actionable insight about customer preferences and business opportunities through intuitive, real-time reports.

Secure

All traffic to your store is encrypted using the latest SSL standards, and all payment data is handled in a PCI-compliant manner.

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Affordable for brands of all sizes

High fees and long-term contracts shouldn’t get in the way of launching your resale program. You’ll have neither when you work with us.

Cancel any time

No long-term contract to lock you in. If you’re not satisfied, cancel any time without penalty. It’s that simple.

Commission-based

We work on commission, not subscription, to make sure your resale program is affordable and profitable.

No hidden fees

Everything you need to launch and run a successful resale program is included in our commission.

Expert support

Count on our team of experts to help you make the best decisions for your business and your customers.

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Frequently Asked Questions

Why is reselling returns better?

Reselling returns will earn significantly more than you would get from liquidating them, and it’s more environmentally-friendly than throwing them away. Selling returns is also a great way to attract new customers who are looking for good deals and sustainable options.

How long does it take to set up a store?

Your store can be live in as little as one week. During that time we’ll ask for your feedback and your help personalizing the store to your brand. In all, you’ll spend approximately two hours during the process. Learn more about onboarding.

How do I get started?

We’re glad you asked! If you’re ready to start, please contact us. If you still have questions or would like to get a closer look at our platform, please request a demo. Either way, we’ll get back to you right away.

Are there any other fees I should know about?

We charge a one-time setup fee. Other than that, there are no other fees to resell returns on our platform. Everything you see above is included in our fee.

Am I really free to cancel any time?

Yes, really. We believe that trust and accountability are key to building lasting partnerships, and we're ready to prove it day-in and day-out. If you’re not completely satisfied, you're free to cancel.

Will I get my data if I cancel my account?

Yes. If you choose to cancel your account, we’ll provide a copy of your data in a comma-separated value (CSV) or structured query language (SQL) format for free. All you need to do is ask our support team.