A better way to grow your collection program
Spend less time on pickups and collection drives by allowing customers to mail their items to you.
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Go beyond pickups and collection drives
Scheduled pickups and collection drives can only take you so far, but a mail-in option is available to everyone any time.
Reach customers everywhere
A mail-in option allows you to reach customers wherever they are without increasing your collection costs.
Grow volume, not cost
When customers pay to ship their items to you, you spend less on collection (which frees you to spend more on growth).
A simple, easy-to-use platform
Everything you need to give your customers a great experience and efficiently grow your collection program.
On-brand
Personalize your collection portal to give customers a consistent experience. You can even use your domain.
Efficient
Keep your internal and external teams working efficiently by having them manage your program in one place.
Automation
Take the manual work out of managing your program with automations and integrations with third-party services.
Payments
We’ll collect payments on your behalf and transfer your earnings to your bank account automatically.
Shipping
We’ll generate and email shipping labels for customers instantly, track their shipments, and even insure them.
Reports
Learn more about your customers and uncover business opportunities through actionable reports.
Before we started working with The Again Co, our collection process relied on scheduling pickups only, but we knew that we needed to provide our customers with a way to ship us their donations. The TACo platform allowed us to provide this option to our customers, and to tailor it to our specific needs. Our collection process can now scale and reach a much broader audience than we could ever before.
Frequently Asked Questions
Why should I offer a mail-in option?
Offering a mail-in option expands the reach of your collection program to the whole country without increasing your collection costs. It’s also a convenient option for customers who are in your collection area.
How and when do I get paid?
Your earnings will be transferred to your bank account following the end of each month. We’ll deduct our actual shipping costs before transferring the balance to you.
How long does it take to go live?
Your collection portal can be live in as little as a week. You should expect to spend about an hour pulling together media and providing us your feedback. Learn more about onboarding.
Who pays for shipping?
Your customers pay for shipping, which we’ll buy on your behalf. You set the price that your customers pay and the maximum weight of each shipment.
Do I have to sign a long-term contract?
No. We work on a month-to-month basis because we believe that trust and accountability are key to building lasting partnerships. If you’re not completely satisfied, you're free to cancel any time without a penalty.
How do I get started?
We’re glad you asked! If you’re ready to start, please contact us. If you still have questions or would like to get a closer look at our platform, please book a demo. Either way, we’ll get back to you right away.
